Privacy Policy

1. Introduction

Moment Energy Inc. is committed to protecting the privacy of everyone who uses this BC Hydro Energy Storage Incentive (ESI) eligibility tool ("the Tool"), a service of Moment Energy Inc. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use the Tool at tools.momentenergy.com/bat.

By accessing or using the Tool, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Tool.

2. Information we collect

This Tool is narrower in scope than our main website, and collects:

Your postal code

The postal code you enter, which we use to look up your estimated eligibility. We do not ask for or collect your BC Hydro account login, password, bill, or usage data.

Contact information you provide

Your company name and email address, and your name if you choose to add it.

Earlier uploads

An earlier version of the Tool let visitors upload a BC Hydro bill. Files and details from those uploads, including files we could not confirm as a BC Hydro bill, are kept for internal review and are not collected by the current version.

3. How we use your information

• To determine and show you your BC Hydro ESI eligibility percentage
• To follow up with you about your project, if you provide contact information
• To comply with applicable laws and regulations

4. Who we share information with

We use a small number of third-party service providers to operate the Tool, each acting on our behalf:

• HubSpot: if you provide contact information, it's stored in our HubSpot CRM so our team can follow up with you.
• Vercel and Neon: our hosting and database providers, who store the information described above on our behalf.

We do not sell your personal information, and we don't share your contact details with anyone outside of Moment Energy and the service providers listed above.

5. Cookies and tracking technologies

The Tool uses a minimal, functional cookie to keep our internal review team signed in. It isn't used to track visitors or for advertising. You can control cookies at the browser level; blocking them may limit some features of the Tool.

6. Data security

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure, including encrypted connections and access controls on our internal review tools.

7. Your privacy rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information below.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the date at the top of this policy.

9. Contact us

Moment Energy Inc.
7 Burbidge St #102, Coquitlam, BC
pr@momentenergy.com